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Airshoppen Taxfree

Delivery guarantee

Delivery Guarantee

It is very important to us that you have a positive shopping experience in Airshoppen. We are working hard to make your Duty Free purchase easy and convenient and to guarantee the goods you ordered are delivered to you.

We have a large central warehouse in Scandinavia that ensures that all the Duty Free goods are loaded onto the plane. The Condor cabin crew are then responsible for giving you your duty-free goods on board on your outbound or homebound flight. Super simple – so you can just sit back and get on with enjoying your holiday.

To avoid disappointment, we have introduced a delivery guarantee for most products in Airshoppen. You can find further information about the different product groups below.

Liefergarantie - Spirituosen

Spirits, Fragrances and Cosmetics

In the rare event that an item is missing from these product categories, then you can simply buy this item at your destination or, at the latest, one month after your return.

In this instance, we will reimburse you the difference between the retail price and our low Duty Free price.

Liefergarantie - boutique

Boutique Products

If a product is missing from our boutique category (e.g. sunglasses, electronics or clothing), we will ensure that the goods are delivered to your home address.

Please note that our online offers, tobacco products and confectionery are not covered by our delivery guarantee.