Information about the use of cookies

Cookies are required to use our Airshoppen service. We use cookies to store information about how you use our website so we can keep on improving our services. We use cookies for statistical purposes to optimize our site's content and features.

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About Cookies

Airshoppen Taxfree

Use of cookies

The protection of privacy if very important to us at Airshoppen. The below text describes how we collect, use and protect Airshoppen users’ data.

What data is collected?

When you visit Airshoppen, we place a cookie (a small text file) on your computer to give you the optimal experience when you visit the site - for example, you can avoid having to log in each time you visit a new page on Airshoppen. These cookies are temporary and will be automatically deleted after a while. You can disable cookies in your browser settings, but then unfortunately it will not be possible for you to shop online in Airshoppen.

We also use cookies to collect information about your visit and your actions - e.g. your IP address, how you entered the website, which pages you look at, the times you saw them, if you downloaded anything, what you might have filled in the form’s fields on the pages etc.

We cannot identify you by your browsing behavior. We can only see your identity when you log into Airshoppen.

Why is the data collected?

The data about your visit is collected automatically. Since we are always striving to improve our website, accurate insights on how it is used and experienced are very helpful to us. The data which we collect in this connection are exclusively statistically and anonymously evaluated. When we collect your personal data, we do this solely so that we can respond to your requests or to offer you services which are tailored your needs or interest profile. This takes place in the form of newsletters, for example, which are sent at certain intervals; personalised content on our website or answering specific questions.

How is the data collected?

The technology we us to collect and store customer data on our website is from the company Netminers and Google Analytics. When you visit one of our websites, Netminers and Google Analytics places one or more cookies on your computer. This is done so that we can determine the number of visits and visitors to our website as accurately as possible. You can set your browser at any time to delete or block these cookies. We are the owners of the data, which Netminers and Google Analytics collects in our name, and Netminers and Google Analytics is committed to treating this data confidentially.

Who has access to my personal data?

We do not sell your personal data to third parties. Your personal data will only be passed on to third parties for the purpose of improving the service offered to you, for example, if we hand over our communications services to other companies. In this case, these companies are obliged to treat the data confidentially. However, we reserve the right to publish anonymous data, which gives no indications as to the identity of the user. You can set your browser so that you will be informed if cookies are placed on your computer and decide whether to accept them on an individual basis, for certain cases, or to generally block them. If you do not accept cookies, the functionality of our website may be limited.

Changes to this statement

This statement was last updated in November 2015.


If you have any questions about our data protection guidelines, please send us an email at or contact:

Thomas Cook Airlines A/S
Copenhagen Airport South 276 
2791 Dragoer